This article can not only be read, but also listened to. If it’s more convenient for you, turn on the podcast.
1. “How can I help you?”
Real help is much better than any soothing words. If a person is in a difficult situation, try to help him.
Yes, it may also happen that you cannot do anything. But the person will see that you are really ready to lend your shoulder and come to the rescue. This will show that you can be relied upon in the future.
Even if you can’t help the person, they will feel calmer knowing that someone is supporting them.
2. “I understand what you are going through right now.”
Remember how you yourself were painfully worried about something. In those moments, you probably felt lonely.
When something unpleasant happens, we tend to think that it could only happen to us. But actually it is not.
If you have been in a similar situation, tell the person about your experience. He will trust you and feel much better. Share tips on how you managed to get through this. Let him see from your example that the problem can be solved.
3. “This really is a nightmare.”
Despite all your efforts and desires, you are not able to help everyone. But you can just let the person pour their heart out to you. When there is someone nearby who can simply listen and sympathize at the right moment, this is already good.
Can’t help with action or advice? Just acknowledge the person’s problem and let them talk it out.
This way you will let him know that he can openly express his emotions and share his experiences with you.
Dictionary support 🧐